Technical Engineer

The Role

We are looking for number of Technical Engineer with a passion for installing and repairing water dispenser, water filters for our clients.

Please review the requirements below, if you have any inquires, please contact us by email: pure@surpasshk.com

Responsibilities:

  • Install and repair water dispensers, water filter system and other maintenance work.
  • Transport products to our clients.
  • Handling heavy goods.
  • Provide technical information to our clients.

Qualifications:

  • F.3 or above
  • at least 1 year experience with relevant work.
  • Good communication skill in both written and spoken English and Chinese
  • Capable to read and write in Chinese repair report and simple English sentences.
  • With relevant experience is preferred
  • Work hard, with a sense of responsibility and good service attitude

Working Hour

  • 9:00am – 6:00pm (5-days work)

Monthly Salary

  • Negotiable, depending on working experience

Customer Services Assistant (Part-time)

The Role

We are looking for number of Customer Service Assistant (Part-time) with a passion for communicating with clients.

Please review the requirements below, if you have any inquires, please contact us by email: pure@surpasshk.com

Responsibilities:

  • Handle and follow up customers’ enquiries and complaints in a professional and timely manner to achieve service excellence
  • Work closely with managers in handling enquiries and complaints

Qualifications:

  • F.5 or above in any disciplines, preferably with experience in handling technical hotline enquiries
  • Customer oriented with excellent communication and interpersonal skills
  • Cheerful, willing to communicate with others, and patience.
  • Good PC knowledge
  • Good command of both written and spoken English and Chinese; Mandarin is an advantage

Working Hour

  • 10:00am – 7:00pm (5-days work)

Monthly Salary

  • Negotiable, depending on working experience